Important Reminder: |
Flash Player's end of life is December 31st, 2020. Please see the Flash Player EOL Information page for more details. |
Having trouble installing Adobe Flash Player? Identify your issue and try the corresponding solution.
1. Have you checked if Flash Player is already installed on your computer?
Mac OS X 10.3 and 10.2 users can download Firefox 2.0.0.20 (en-US is US English). The images shown on the right illustrate, in step-by-step detail, how to install Firefox on Mac OS X systems, using the installer file 'Firefox 2.0.dmg' as an example. Download the Firefox.dmg (disk image) file to the desktop. If you see a message that the app can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store, you can open the app by overriding the settings in Security & Privacy preferences. Sometimes a download is incomplete because the file was damaged. Try downloading it again. Often, the easiest way to resolve failed downloads is to try the download again using a different browser. For example, if you're using Internet Explorer on Windows, try Firefox. If you're using Firefox on Mac OS, try Safari. Make sure that your computer meets the Akamai Download Manager minimum. Are you trying to download Firefox from work, school, or other 'public' place? Possibly a firewall or ISP issue. Go to www.mozilla.com from another location and try downloading Firefox 3.6.13 again, or use a different computer and save it on a USB stick. See How to download and install Firefox on Mac for install help. Get Firefox, a free web browser backed by Mozilla, a non-profit dedicated to internet health and privacy. Available now on Windows, Mac, Linux, Android and iOS.
2. Are you being asked to close the browser?
On Safari, the installer closes the browser to proceed with the installation.
Follow these instructions.
3. Have you checked if Flash Player is enabled in your browser?
For Firefox on any OS, see Enable Flash Player for Firefox.
For Safari on Mac OS, see Enable Flash Player for Safari.
For Google Chrome, see Enable Flash Player for Chrome.
For Opera, see Enable Flash Player for Opera.
4. Did the installer start installing?
![Why can Why can](/uploads/1/2/6/6/126631732/448555027.jpg)
You don’t know where the Flash Player installer has been downloaded.
By default, the files are downloaded and saved to the Downloads folder unless the 'save to' location is changed manually.
- After downloading Flash Player, close all browsers.
- Locate the Flash Player install file. Unless you have specified otherwise, the file is saved in your Downloads folder.
- Double-click the installer file to begin the Flash Player installation.
Choose Window > Downloads or press Option+Command+L. Control-click the downloaded file and choose Show in Finder.
5. Are you unable to resolve the issue?
The rich-media content does not work, and you do not know what the issue is.
Uninstall Flash Player and perform a clean install of Flash Player.
6. Do you have password-related issues?
If you are unable to authenticate successfully, check your user name and password. Use your system credentials, not your Adobe ID.
Enter system user name and password when prompted
How To Download Firefox On Mac
Still having problems?
If you are still having trouble installing Adobe Flash Player, try downloading the installer directly from the following sites:
- Flash Player for Safari and Firefox - NPAPI
- Flash Player for Opera and Chromium-based browsers - PPAPI
Also see:
Important Reminder: |
Flash Player's end of life is December 31st, 2020. Please see the Flash Player EOL Information page for more details. |
Having trouble installing Adobe Flash Player? Identify your issue and try the corresponding solution.
1. Have you checked if Flash Player is already installed on your computer?
2. Are you being asked to close the browser?
On Safari, the installer closes the browser to proceed with the installation.
Follow these instructions.
3. Have you checked if Flash Player is enabled in your browser?
![How to get firefox on mac How to get firefox on mac](/uploads/1/2/6/6/126631732/624959237.jpg)
For Firefox on any OS, see Enable Flash Player for Firefox.
For Safari on Mac OS, see Enable Flash Player for Safari.
For Google Chrome, see Enable Flash Player for Chrome.
For Opera, see Enable Flash Player for Opera.
4. Did the installer start installing?
You don’t know where the Flash Player installer has been downloaded.
By default, the files are downloaded and saved to the Downloads folder unless the 'save to' location is changed manually.
- After downloading Flash Player, close all browsers.
- Locate the Flash Player install file. Unless you have specified otherwise, the file is saved in your Downloads folder.
- Double-click the installer file to begin the Flash Player installation.
Choose Window > Downloads or press Option+Command+L. Control-click the downloaded file and choose Show in Finder.
5. Are you unable to resolve the issue?
The rich-media content does not work, and you do not know what the issue is.
Uninstall Flash Player and perform a clean install of Flash Player.
6. Do you have password-related issues?
If you are unable to authenticate successfully, check your user name and password. Use your system credentials, not your Adobe ID.
Enter system user name and password when prompted
Still having problems?
If you are still having trouble installing Adobe Flash Player, try downloading the installer directly from the following sites:
Can't Download Firefox On Mac
- Flash Player for Safari and Firefox - NPAPI
- Flash Player for Opera and Chromium-based browsers - PPAPI
Why Can't I Download Firefox
Also see: